Privacy Commitment

Data Collection Practices

We gather and manage various types of personal data, including:

How We Utilize Your Data

We utilize your personal information for these key purposes:

• Service Execution and Delivery Standards:
  • We handle the processing and management of your vehicle rental bookings and agreements efficiently. This includes verifying your identity to ensure compliance with our rental criteria. Our team also facilitates a seamless experience for both vehicle collection and return, along with processing payments, managing deposits, and any applicable charges.
• Customer Interactions (Legitimate Interest/Contract Fulfillment):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and providing dedicated customer support. Informing you of any modifications to our services or policies.
• Marketing Preferences and User Consent:
  • We communicate promotional offers, newsletters, and service updates with your consent or legitimate interest. You may opt out at any time.
• Service Enhancement for Customer Satisfaction:
  • Evaluating site interactions to enhance user experience and improve service efficiency. Conducting assessments to refine our vehicle fleet and offerings.
• Legal Responsibilities (Compliance with Regulations):
  • Ensuring compliance with all legal, regulatory, and tax obligations. Protecting against fraud and maintaining the security of our services. Addressing conflicts and upholding our terms of service.

Information Sharing Policies

Your Personal Data Sharing Policy

• Service Providers in Bow: We collaborate with trusted third-party partners, including payment processors and IT service providers, who are committed to safeguarding your data.

We do not share your personal data with third parties.

Data Protection Standards

At Bow Car Hire, we prioritize the security of your personal information. We employ a range of technical and organizational safeguards, including encryption, access controls, and secure servers, to protect against unauthorized access and data breaches. While we strive to maintain high security standards, please be aware that no method of electronic transmission or storage can guarantee complete safety.

Data Storage Practices

At Bow Car Hire, we retain your personal information solely for the duration necessary to achieve the purposes for which it was collected, including adhering to legal and reporting obligations. The length of time we keep this information varies based on its type and the specific context in which it is processed. Your privacy is integral to our operations.

Your Rights Explained

Your Rights Under UK Data Protection Law

• Access to Your Personal Information: Access your personal data held by Bow Car Hire.

For any inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Bow's website employs cookies and related technologies to improve user experience, assess site traffic, and customize content. Visitors can adjust their cookie settings directly through their browser preferences. This ensures transparency and control over personal data while engaging with our car hire services.

Policy Updates

Bow may update its Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any revisions will be made available on this page, along with an updated "Last Updated" date. We encourage you to periodically check this policy to stay informed about how we handle your information.

Contact Us

For inquiries regarding our Privacy Policy or data usage, please reach out to us.