Bow Privacy Practices

Data Collection Practices

We gather and manage various types of personal data, including:

How We Utilize Your Data

How We Utilize Your Personal Information

• Service Provision and Performance Standards:
  • We manage your vehicle rental bookings and agreements with efficiency and care. This includes verifying your identity to confirm you meet our rental criteria. Our processes facilitate smooth vehicle collection and return, while we handle payment processing, including deposits and any applicable charges. Your convenience and satisfaction are our priorities at Bow Car Hire.
• Customer Engagement and Communication Practices:
  • Delivering booking confirmations, rental updates, and essential information. Addressing inquiries and offering dedicated customer support. Informing you of any adjustments to our services or policies.
• Marketing Preferences and User Consent:
  • We send promotional materials, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement Through Legitimate Interests:
  • Assessing website interactions to enhance user experience and functionality. Conducting evaluations to improve our vehicle offerings and service quality.
• Legal Adherence and Compliance:
  • Adhering to legal, regulatory, and tax obligations. Safeguarding against fraud while maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Sharing Practices

Sharing Your Information Responsibly

• Service Providers in Bow: We collaborate with third-party service providers, including payment processors and IT support, all of whom are committed to safeguarding your personal information.

We do not share your personal information with third parties.

Data Protection Assurance

Bow prioritizes the security of your personal information by implementing comprehensive technical and organizational safeguards. These measures include encryption, access controls, and secure server infrastructure, complemented by routine security evaluations. Despite these precautions, no method of online transmission or electronic storage is entirely immune to risks.

Data Storage Practices

At Bow, we retain personal information only for the duration necessary to meet the specific purposes for which it was collected. This includes compliance with legal obligations and accounting standards. The length of time we keep your data varies based on the type of information and the context in which it was processed.

Your Rights and Protections

Your Rights Under UK Data Protection Law

• Accessing Your Information Rights: Obtain a copy of your personal information on file.

For any inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Bow employs cookies and similar technologies to improve your experience on our website, assess site usage, and customize content to better suit your preferences. You can adjust your cookie settings directly in your browser to manage your privacy according to your comfort level.

Policy Revisions

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you periodically check this policy to stay informed.

Contact Bow Car Hire

Contact Us Regarding Our Privacy Policy and Data Practices