Welcome to Bow Car Hire Services. These Terms of Service govern your access to our website and vehicle rental offerings. By using our services, you agree to comply with these terms.
Rental Terms
All rentals from Bow Car Hire are governed by a comprehensive Rental Agreement provided at the time of booking or vehicle pickup. This document outlines specific terms, conditions, insurance coverage, applicable charges, and your responsibilities for that rental period. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take precedence.
Eligibility Criteria
Renting a Vehicle with Bow
- To rent a vehicle from Bow Car Hire, you must be at least 21 years old, with age restrictions varying by vehicle type. Drivers under 25 may incur additional fees. A valid driving license, appropriate for the vehicle category, must be held for the duration specified in the Rental Agreement. You will need to provide valid identification and proof of your current address, along with payment details and a security deposit. Any further requirements will be outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made easily through our website, by phone, or directly at our Dartford office. To confirm your booking, a deposit may be necessary. The balance, including any security deposit, is generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT when applicable. We accept all major credit and debit cards, ensuring secure transactions through trusted payment processors.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and promptly report any pre-existing damages. A vehicle condition report will be generated and must be signed by both parties. Upon return, the vehicle should be in the same condition as when it was collected, with allowances for normal wear and tear. Any new damages will be evaluated and charged accordingly. The vehicle should be returned with the same fuel level as at the start of the rental; refueling fees will be applied if the fuel level is below the original. Late returns may attract additional fees, so please contact us immediately if a delay is anticipated. You are liable for any parking fines, traffic violations, or other charges incurred during your rental period, along with an administrative fee.
5. Insurance and Liability Matters
- Basic third-party insurance is included with every car rental at Bow. Full details regarding coverage and excess amounts are outlined in the Rental Agreement. Additional insurance options can reduce your financial liability, so we recommend reviewing these carefully. You remain liable for any damage or loss up to the insurance excess amount, unless covered by extra insurance. Damage resulting from negligence or misuse is your responsibility, regardless of the insurance coverage in place.
6. Modifications and Cancellations
Cancellation and amendment terms depend on the type of booking and the notice period provided. For detailed information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional fees.
Prohibited Activities
Prohibited Vehicle Uses
- The vehicle may not be used for any illegal activities, including racing, rallying, or off-roading. Transporting hazardous materials is prohibited, as is sub-letting to unauthorized drivers. Driving under the influence of alcohol or drugs is strictly forbidden, as are any uses that exceed the vehicle's intended purpose, passenger capacity, or weight limits. Travel outside designated geographical boundaries requires prior authorization.
Breach of these terms may lead to rental cancellation and fees.
Limitation of Responsibility
To the fullest extent permitted by English and Welsh law, Bow Car Hire Services will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our maximum liability for any claims will not exceed the total amount you paid for your rental in the past 12 months, except in cases of negligence leading to death or personal injury, or for fraud.
Governing Law Guidelines
These Terms are subject to the laws of England and Wales. Disputes will be addressed exclusively within the jurisdiction of their courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us.
Bow Vehicle Hire Solutions
Bow, London E3 3DU, UK
Contact Us: Phone:
442033694208